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Policies - eCommerce Policies

Payment Policy

Accepted Methods of Payment: Credit Card (Visa, Master Card, American Express, Discover).

 

Credit Card Charges:

Your credit card will be charged when you place your order. All pre order items will ship according to estimate given on order page. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Shipping Policy:

All orders received Monday - Friday will generally ship within 24 hours. Orders received late Friday afternoon EST/EDT, over the weekend or on a holiday will ship the next business day. Orders are shipped from our facility in Pennsylvania. Physical address is required; we cannot ship to PO Boxes.

 

Shipping Rates

As a thank you to our customers we are offering free standard shipping in the continental US via UPS until further notice. Depending of final destination packages sent via Standard Shipping can take between 7-10 business days.

 

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Returns

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

 

  1. Please email us at: Return Request to request a return, include your order # and the reason for your return request, and we will assign you a return authorization number.
  2. Please print and include the confirmation email with the return authorization number in your return package.
  3. Mail your returned item to the address given on your return authorization email. Please add a tracking number to your return. T’zikal Beauty is not responsible for any lost package.

 

Return Exceptions

If you have already opened your item, you cannot return it for a refund. Shipping fees and any handling charges are not refundable. 

 

Last updated: October 9, 2016

 

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